Business Strategy and Tactics are Based on Value Provided

Though I am personally focused on human development through L&D, people discuss solutions that actually fulfill the overall systemic needs. From what I understand, a supplier fulfills some very basic human wants:

1. Need – known gaps

2. Continuous review –  find unknown gaps

3. Futuristic solutions – future gaps

4. Aspiration – influence, awards, rewards & recognition

5. Knowledge – keeping abreast of developments and innovation

6. Association – being a part of groups, a collective gap discussion, coordination to design a solution scenario

There are more and please add those. In B2B as well as B2C interactions one talks about these as a customer as well as a seller.

Everyone knows these but we still get so influenced with our brilliance that these important basic points get sometimes overlooked.

Tactics Follow Strategy.

http://www.adeptustech.com

Custom L&D Solutions for Disparate Learner Groups

As learning and development / training happen increasingly for distributed learners, the platforms need to be customised to accommodate this shift. Technologies like AI, ML. Blockchain, and Digital make a winning case for such solutions. All these solutions like LMS, CMS, Collaboration Tools need customisations since no two companies have same needs.

The uniqueness of each user company needs to be understood by software agencies to advise the right way forward. Get your users to give you more inputs via say online surveys to have a sizable base to base your new custom developed platforms on – may be you already have done some part of this. Measure the results and know how learners / businesses got influenced for positive use of these initiatives.

Google Hangouts, Zoom, Slack, Office 365 etc. are some names you would be familiar them but integrating such tools in current project management, email, learning management. notes, sharing documents, etc. is the key. Knowing beforehand the objectives of the business and L&D will be very helpful to understand the needed ecosystems.

Adeptus Learning – Connect with us to have a deeper discussion. We want to know your initiatives and offer our suggestions.

Remote Users, Distributed Locations, Fragmented Learning is a Necessity

As remote working and collaboration become a necessity for health (Coronavirus), productivity and work-life balance reasons, corporations and their L&D has completely new directions to follow. Many times the learners themselves are located so far-away that connectivity itself becomes a rare occurrence.

Be it learning at corporates, schools or Non-profits – we all need to make sure the right courses are always available on the device of learners choice. So L&D, EdTech, e-Learning, LMS/LXPs – all have to cater to this mandate not because its a new feature but a “necessary” requirement in varying degrees of importance.

Strong integrations with collaboration tools, Cloud Infrastructure providers and overall technology products need to satisfy this demand. This would create a whole new challenge for custom service providers too – they are having to provide a seamless, continuous, analytics heavy, recommendation oriented and entirely a very personalised experience. So AI, VR, Digital. Artificial Intelligence, Machine Learning, Blockchain, and such technologies would need to be used more to empower learners and users.

Your ecosystems would need a mix of ready solutions, open source tools, customisations and integrations along with the learner ability to access on devices that they have.

We, Adeptus, can help you design and build these solutions. We have deep knowledge in these and would be happy to share. Connect with us.

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P.S. Amit is a Cofounder of Adeptus and these views are his own. He has spent a long time in this space and writes often to share his understanding.

Business Challenges and Learning Goals

Consider that your business or function has nothing to worry about in areas like:

• People and their performance
• Cost of business and operations (assets, salaries. Rent, supply…)
• Profits (top line growth and bottom line pressures)
• Regulation and taxes
• Technology
• Customer preferences
• …and more

It’s be great but people need upgrading (retraining, upskilling,..), company policies need agreement, government regulations need to be followed, markets need focussing, customer acquisition and their satisfaction exceeded, supplier training and retention. There are various disciplines of Businesses that are constantly evolving.

L&D, Training and HR have a lot to do and always find their hands full. A lot of their challenges become easier to manage with tools that automate a lot of these activities.

BUT, like I mentioned, even user preferences evolve and solutions need to match up or even be better. A lot of custom enhancements need to be done to be relevant, useful, futuristic and knowledgeable.

Have you customised learning solutions? Why and what were the goals? Did you innovate in someway and what did you do to make a difference to business performance?

Just some questions one must ask? Get some help, if needed, but figure out engagement must-do’s, performance percentages, ROI, Business Impact and efficiency growth.

Hope this triggers a thought process.

– Adeptus

Connect with us

Recognizing the Gaps and Building Relevant Solutions

There are various business values: Monetary, Technical, Employee Welfare, Productivity, Domain Expertise, Functional, Time-to-market, ROI and such. Depending on available strengths and time availability, some values are more appreciated over others.

One such value is to be able to discover gaps in business needs and respective enterprise solutions. A lot of times the gaps are not known or evident in business practices driven by the software solutions like ERP or LMS or Sales Automation… Even if one does a complete audit of the function and the various applications / tools, these gaps are unnoticed or ignored. We help recognising those and filling those. Every service and product should focus on this. Sharing the knowledge about what works, makes it possible for the businesses to acknowledge and anticipate a problem – say, a social gamified platform…

Ready solutions give one an answer but there are unique needs. These needs could use technologies like Automation / Blockchain / Digital etc to fill those gaps. When we start working with a client, we try to understand where they want to be “target”. Sometimes the existing tools need extending or integrations with 3rd party solutions or developing a new software solution to provide meaningful additions to existing systems.

The solutions define the nature of the value-add.

Amit (Adeptus Technologies)

Don’t get distracted with skills that are not strengths

While you design solutions, for learning or sales or finance or such enterprise functions – there are areas where a prior experience with custom software development in the enterprise space is useful. We are good at software engineering and technology consulting – that is our strength; not content nor the visual design. If one understood the line or staff functions well, they would call themselves Management Consultants. Even Digital Transformation or Blockchain or Mobile strategies would first fall under management consulting and then the implementation would need effort from the software engineering team.

Adeptus was founded with long experience in software technology application in enterprises. Our entire focus is on partnerships that are urgently needed. The benefit is better solutions, enhanced ROI, increased utilisation of software resources, and added capabilities. The premise is to do what one is good at and not what creates a challenges or increases cost

For example, we developed solutions for content discovery, personalisation, training, sales… for increased client focus by using AI, VR, Analytics, Data Analytics and Mobile technologies. I would love to talk about these as well as how our capabilities were useful.

Use specialists (internal or external) for assignments that need that knowledge. Avoid risks and budget escalation issues.

Adeptus

My thoughts – Custom Learning Solutions

I don’t blog often and I head a Software Business with a Learning focus. I should. I always thought that clients know about the “WHY” of our business. That should be good. But my responsibility extends beyond. I was recently meeting them and realised that i must write more. I must contribute to other thoughts. The domain needs more content to define the industry, it’s state, its needs and progress. Though it’s a major challenge, content generation in all forms helps.

Take for instance “content overload”, it is a great example. It creates various opportunities (some will call it a challenge). Learners use it and access it in different ways. They create content, consume it, interact with it and make it more interesting. This creates personalisation ideas, and various more. New tech makes it even more easy and engaging to use this content.This in turn creates more interactions and thus more content. Independent thinkers have great ideas and could be very beneficial to the learners, this is another source and I am not mentioning the structured courses, which are of course part of the solution. Making sense of this content is a constant challenge.

We resolve these content challenges. What challenges do you face, how did you face them, what business needs did it solve? Share your thoughts. Its a useful discussion.

connect@adeptus.in